Privacy Policy

Last Updated: 12 July 2025

1. Introduction
Welcome to Selloria.in (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access or use our website and services.

2. Data Controller & Contact
Selloria.in is the data controller for your information. If you have any questions or concerns, please contact us at:
Email: support@selloria.in

3. Information We Collect
We collect:

• Device & usage data: browser type, IP address, operating system, pages viewed, purchase journey steps, referral sources, using cookies and log files.

• Order/account data: name, billing/shipping address, email, phone, payment details (last 4 digits), account credentials

• Optional data: reviews, feedback, support queries, marketing preferences

• Cookies & tracking: session cookies, preference cookies, analytics, remarketing tags

4. Purpose of Collection
We use your data to:

• Process and fulfill orders

• Maintain user accounts and history

• Improve our website and services

• Provide customer support

• Send promotional emails (with consent)

• Retarget you across the web

• Comply with legal requirements

5. Legal Basis & Consent
Under applicable privacy laws (India’s IT Rules, GDPR if applicable, etc.), we collect your personal data based on your consent, for performance of a contract (your order), and to comply with legal obligations.

6. Disclosure & Third-Party Sharing
We may share your information with:

• Payment processors (Razorpay, Phonepe, etc.) to complete transactions

• Logistics/warehouses to fulfil deliveries

• Analytics/marketing providers (e.g., Google Analytics, Facebook Pixel)

• Legal authorities if required by law

We do not sell your personal information.

7. Cookies & Tracking Technologies
We use cookies and similar technologies to:

• Enable essential site functionality

• Analyze site usage

• Personalize marketing and remarketing
  
  

8. Data Security
We implement:

• SSL encryption (HTTPS)

• Secure data storage

• Access controls
  However, no system is 100% secure. In the event of a breach, we’ll notify affected users and authorities as required.

9. Data Retention
We keep:

• Order/account info = until account deletion or seizable for audits (typically 7 years)

• Analytics = up to 24 months (aggregated/pseudonymized)

• Marketing consent = until you withdraw

10. Your Rights
Depending on applicable laws, you may:

• Access/correct personal data

• Delete your data or close your account

• Restrict or object to processing

• Withdraw marketing consent
  To exercise your rights, email support@selloria.in.

11. Changes to this Policy
We may update this policy occasionally. The “Last Updated” date above shows the current version. Material changes will be notified via email or our homepage.

12. Governing Law
This policy is governed by the laws of India. Disputes will be resolved in courts of Hyderabad, Telangana.